ProQuest databases: problems with access

May 5, 2017 by

It looks like we are having a few issues with accessing ProQuest databases off-campus at the moment. We are investigating, and hope to resolve the problem as soon as possible. Apologies for any inconvenience caused.

Scheduled downtime for Dawsonera

May 2, 2017 by

There is an hour of downtime scheduled for Dawsonera on Monday 8th May from 23:59 to 1:00 am.

If you are wondering why I am telling you about this, one of the major benefits of using electronic resources such as ebooks are that they are available 24 hours a day, as we know that many of you do indeed access material at all times of the day!

Subject Guides back to normal

April 11, 2017 by

Very pleased to report that all Subject Guides are back to normal and fully accessible again.

Subject Guides limping back to life

April 6, 2017 by

We’re part way there: Subject Guides are sort of working normally following the work that disrupted access this morning. If you click on any links to Subject Guides and see a message to say that the server is moving, hit F5 refresh and access the guides.

Apologies for the inconvenience – although we had expected this work to be carried out, we were expecting that it would be done over the weekend, so we’ve been caught unawares! There’s probably a moral in there somewhere… In the meantime, keep checking the blog and our Twitter feed for further updates.

Subject Guides currently unavailable

April 6, 2017 by

Due to work that this being carried out by the providers of the software we use for Subject Guides, all guides are currently unavailable. Normal service will be resumed shortly, and we apologies for the inconvenience.

Issue with ScienceDirect

March 13, 2017 by

It looks like we may be having some problems with ScienceDirect at the moment: you may see an error message to tell you that your request cannot be processed. Hopefully this is just temporary!

Issues with MyiLibrary

February 22, 2017 by

It never rains… There are problems accessing ebooks from MyiLibrary at the moment. This problem is affecting all users and the supplier is working to resolve the problem as soon as possible.

February 22, 2017 by

The recent problems we have been experiencing with accessing articles from ScienceDirect via Discover@Bolton have been resolved. Apologies for the inconvenience caused; the problem affected libraries all over the world.

Back home with OUP Journals

February 21, 2017 by

The – frankly bizarre – problem we were having with OUP thinking we were in Estonia, and not the University of Bolton, as been resolved.

Hopefully no more e-resources tourism now…!

If you are trying to access articles from ScienceDirect, read on

February 21, 2017 by

It looks like we are still experiencing problems accessing articles from ScienceDirect via Discover@Bolton. However, it would appear that this problem is limited to accessing articles in this manner: ‘direct’ access to ScienceDirect articles (i.e. from the platform itself) appears to be working as normal.

ScienceDirect can be accessed from the A to Z list of resources.

I’m told that the providers of ScienceDirect will be releasing an update at some point today which will fix the issues we have been having. Apologies for the inconvenience: everyone who is trying to access ScienceDirect is experiencing the same problem.