Archive for the ‘ScienceDirect’ Category

One… Two… Three… ScienceDirect working as normal again

August 4, 2017

And just in time for the weekend! Very pleased to report that ScienceDirect is working normally and you be able to access PDF articles with no problems.

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ScienceDirect update (a small glimmer of hope…)

August 4, 2017

Finally some positive news on ScienceDirect. Although the problem with accessing PDFs has yet to be resolved, I have been supplied with a very simple interim measure that will allow you to download PDFs as you wish.

When you want to access a PDF article, instead of clicking on the PDF icon, right click on it and select open in new window. Et voila! Your PDF will then open. To quote a librarian at another university, “it’s weird, but it works”.

Problems with ScienceDirect are ongoing

August 4, 2017

Unfortunately, the UK-wide problems accessing PDFs from ScienceDirect are ongoing. The providers are working to resolve the issue, but at the moment, we cannot say when this resolution will be reached. Apologies for the inconvenience: we are as frustrated as you!

ScienceDirect access problems

August 3, 2017

We are currently experiencing problems accessing ScienceDirect which appear to be affecting all UK customers. We are not sure at the moment how long this will take to resolve and apologise for any inconvenience caused.

Issue with ScienceDirect

March 13, 2017

It looks like we may be having some problems with ScienceDirect at the moment: you may see an error message to tell you that your request cannot be processed. Hopefully this is just temporary!

If you are trying to access articles from ScienceDirect, read on

February 21, 2017

It looks like we are still experiencing problems accessing articles from ScienceDirect via Discover@Bolton. However, it would appear that this problem is limited to accessing articles in this manner: ‘direct’ access to ScienceDirect articles (i.e. from the platform itself) appears to be working as normal.

ScienceDirect can be accessed from the A to Z list of resources.

I’m told that the providers of ScienceDirect will be releasing an update at some point today which will fix the issues we have been having. Apologies for the inconvenience: everyone who is trying to access ScienceDirect is experiencing the same problem.

One problem gets resolved; another surfaces: Taylor and Francis journals working again – new problems with linking to ScienceDirect from Discover@Bolton

February 7, 2017

We’ve managed to replace one resolved problem with another today… The problems we were having with Taylor and Francis journals have been resolved and you should be able to access these journals as normal. However, we now have problems with accessing ScienceDirect journal articles from Discover@Bolton. This problems appears to be affecting many users across the globe. It has been reported to the supplier and it is hoped will be resolved as soon as possible.

Number crunching

February 2, 2016

This week is all about numbers: how much; how often. I’m gathering together lots of information about resources at the moment, and after a full day of looking at spread sheets and graphs and pie charts yesterday, this morning I find my mind in a need of a little light relief.

What’s light relief in the world of an Electronic Resources Librarian, I hear you ask? Looking at yet more statistics, of course! But sometimes I do like to look at things “for fun”. Last week, my daughter had to do some homework on graphs and did some work on representing everyone’s favourite biscuit. Custard creams came out top. So as I’m thinking about our information, I’m wondering what everyone’s favourite database would be here. ScienceDirect? Discover@Bolton? Wiley journals? SportDISCUS? It’s actually not that easy to unpick: what is one person’s favourite database isn’t necessarily someone else’s. There are so many different factors involved that transcend every piece of statistical information I might collect on a database: what is the subject coverage? Is it a full text database? Is it a database of archived journal issues (like JSTOR, for example) or is up current? Is it easy to use? It might have the best content in the world, but what’s the use if no one can access that content!

So to try to determine the “most popular” database is probably very difficult. What might be interesting, however, is to see which of our multidisciplinary databases is being used more. Taking Discover@Bolton out of the equation for just a moment, let’s have a look at ProQuest Central, ScienceDirect, Scopus, JSTOR and Credo. Now, I know without looking (because I’ve been doing this job a long time!) which of these is the most frequently used based on the numbers of full-text downloads or in the case of Scopus, searches. For the academic year 2014/15 this would look like this:

chart

I was right, of course 🙂

What I was surprised about, however, was how high the number of searches was for ScienceDirect. This important database is so much more than the “science” in its name might suggest. It includes journals that cover a huge range of topics such as arts, humanities, economics, finance, psychology and social sciences. With its comprehensive scientific coverage, this database is about as multidisciplinary as it comes.

The good thing about a tool such as Discover@Bolton is that you can access that non-scientific content in a database like ScienceDirect without even knowing that that database will provide you with relevant content.

Access to Discover@Bolton was only enabled in February 2015; full access didn’t come until September. Therefore, the number of searches for the academic year 2014/15 isn’t yet representative of its impact. I’d be interested to see what happens when we look at usage for the academic year 2015/16: at this point (from August which is when we start recording our academic year) we’ve reached an amazing 171,149 searches and 17,253 visits. It’s number crunching like this I enjoy: it’s just one way we can delve into the impact of our electronic resources.

As to the biscuit poll in our household, mine was the only vote for bourbons…

ScienceDirect to end support of Internet Explorer 8 on 1st January 2016

November 1, 2015

If you are a ScienceDirect user and use Internet Explorer 8, please be aware that this browser will cease to be supported on 1st January 2016. If you are affected by this change, make sure you upgrade  your browser to a newer version so that you can continue to access the resource.

Scopus and ScienceDirect available again

June 9, 2015

Good news – the problems we were experiencing accessing Scopus and ScienceDirect have now been resolved and both resources are available again.