Archive for the ‘OpenAthens’ Category

OpenAthens buttons that go bump in the night…

October 29, 2013

Don’t forget, the OpenAthens button on the library webpages will be removed at the end of this month, i.e. this Thursday. It’s Halloween, so there’s no reason to forget! Speaking of which, check out our Halloween-themed display in the library Welcome Zone, if you dare (evil cackling scary laugh…!)!

Farewell to the OpenAthens button…

October 7, 2013

Those of you who are used to accessing our electronic resources will be aware that it has not been necessary to login to OpenAthens to access resources for quite some time. The button for OpenAthens on the right-hand side of the library website (under quick links) is now redundant, and will be disappearing at the end of this month. But do not worry! You will still be able to access electronic resources by going to either the A to Z list of resources or the Resources by Subject pages, where you will find instructions on how to access each of our resources.

If you have any queries about accessing resources, then don’t hesitate to get in touch with the the Subject Help Desk.

All change! Developments in accessing electronic resources

February 18, 2013

The sun is shining; spring is clearly in the air. So it’s time to start thinking about some developments in the way in which we access electronic resources that will hopefully make things easier.

Those who are familiar with our “Spotlight on…” series may have noticed that the recent display centres around accessing electronic resources, and the fact that you no longer need to login to OpenAthens before accessing an electronic resource. Instead of logging in before you try to access any resource, in order to access electronic resources, all you now have to do is go to the link for the required resource on either the subject page or the A to Z of electronic resources, click on the link and enter your Bolton network ID and password if prompted to do so. It’s that simple! Over the coming few months, the blue button currently used to access the OpenAthens login will be disappearing, but we will issue plenty of reminders, so hopefully it won’t come as too much of a shock. We’re always here to help if you are having any difficulties access electronic resources; just visit the Subject Help Desk or e-mail a librarian at SubjectHelp@bolton.ac.uk.

Go on, I know you’re thinking it: why are they changing things again?! A very good question. So, why are we changing things? The answer is simple: we want to ensure that your experience of accessing electronic resources – and the information you need to undertake your research – is as easy as possible. And while it may not seem like it sometimes, changing the way we access electronic resources is part of this process. Changing the way we do things is seldom without issue, and there are a number of issues we currently have with logging into resources: some of our links on the library catalogue in particular are incorrect, and a number of resources are not working as they should be. We’re working on these and we’re getting there. 

Accessing electronic resources has become one of my professional bugbears (is there such a thing?). All I want our users to be able to do is click on a link, access an electronic resources, and get on with it. This should be easy, and, happily, most of the time it is. Even when a little extra help (or clicks) are needed, most of the time we get to where we want to be. But there are times when things don’t work, and even getting to that point requires many, many extra clicks: I appreciate that sometimes it may feel like you’re going round and round the houses for no gain. Very frustrating. The good news is that I’m not the only one who has made it something of a mission in life to improve access to electronic resources and suppliers are listening.

Keep a look out for further information about changes to logging into electronic resources. Here’s hoping that 2013 will be the year of the seamless resource access!

Are you using Safari? Read on for assistance with accessing electronic resources

November 22, 2012

It would seem that we are having issues accessing electronic resources using Safari as a browser. It may be necessary to use the workaround that has been in place for logging into OpenAthens using Internet Explorer 9. Instructions on how to do this are available here.

 

IMPORTANT – OpenAthens

October 9, 2012

We are experiencing problems using OpenAthens to login to electronic resources. A workaround is available; follow these steps:

  • Go to the link for the desired resource on the A to Z list of resources or the subject resources pages.
  • On the following screen, click “Alternative login” underneath the login boxes.
  • On the next screen, scroll down to “Universities”, expand this option, and look for “The University of Bolton”. Click the FIRST link.
  • The next screen will present you with the box that has “Go to the University of Bolton – TEST” in the middle. Click this link.
  • You may then be asked to login again with your Bolton network ID and password.

We are working on this problem as a matter of urgency, and apologise sincerely for any inconvenience this may cause.

Issues with OpenAthens and Internet Explorer 9

September 24, 2012

We appear to be having a few problems with Internet Explorer (IE9) and OpenAthens. You may find that some resources cannot be access via OpenAthens if you are using a PC with IE9. The problem is being looked at, and we hope that it will be resolved as soon as possible. In the meantime, there are a number of steps to follow that will mean you can still access electronic resources using OpenAthens

This example is MyiLibrary – other resources look slightly different but the principles are the same:

1. Click Alternative login:

Logging into OpenAthens using IE9 image 1

2. You can enter Bolton in the search box or expand the Universities link further down this list:

Logging into OpenAthens with IE 9 image 2

3. Note that the University of Bolton is listed under T and not U! Click on the first of the University of Bolton links:

Logging into OpenAthens with IE9

4. Click on “Go to The University of Bolton – TEST login page”

Logging into OpenAthens/IE9

5. The new login boxes will appear at this point. Login as usual (i.e. with your Bolton network ID and password) and you will be taken to the resource. Note that a page that says ‘A session already exists’ often comes up after logging in. If so, try refreshing the page, or failing that, you may need to go back and login to the resource again.

Logging into OpenAthens with IE9

 

Major problem with OpenAthens

February 28, 2012

There is a major problem with OpenAthens this morning, which means that no resources are available via off-campus, and many on-campus are also not available. We are looking in this problem and are hoping it will be resolved quickly, apologies for any inconvenience.

Electronic resources unavailable 16.8.11

August 9, 2011

Due to an essential upgrade to OpenAthens – the mechanism by which electronic resources are accessed – electronic resources will unavailable both on and off-campus on Tuesday 16th August. This upgrade is necessary to ultimately improve the way in which we login to resources. A small number of resources, those which use IP address recognition only, may be available on-campus only.

Apologies for the inconvenience; normal service will be resumed on Wednesday 17th August.

Coming soon! A new way of logging into electronic resources

August 19, 2010

Over the next few weeks, the way we login to electronic resources is going to be changing. For some resources, when you are on-campus, you will no longer need to login using your Bolton network ID and password. Off-campus, you will still need to login using your Bolton network ID and password, but you will no longer have to login to OpenAthens before accessing any electronic resource. Instead, all you will need to do is follow the links to the electronic resource you wish to use and when prompted to do so, enter your Bolton network ID and password.

Look out for updated versions of workbooks and crib sheets throughout the new term, and if you have any problems accessing resources, don’t hesitate to contact the Information Desk, or for help with using resources, contact your Subject Librarian.

More information on the changes to logging in will be made available via this blog as well as via the news sections on the Library website.

OpenAthens: scheduled maintenance

July 19, 2010

Due to scheduled maintenance on 20th July between 7 am and 9 am, there may be interimittent delays in authenticating to electronic resources via OpenAthens.