Archive for the ‘Elsevier’ Category

Speaking up: working with publishers to deliver excellent resources

July 2, 2015

I’m working out on the desk in a rather peaceful library this afternoon (for those of you who don’t know, we’re undergoing some refurbishment over the summer vacation, and the Library desk can currently be found at the Out of Hours entrance) and while I make sure I’m up to date with various resource issues, my mind has turned to a meeting I’ll be attending on Monday.

I’m a member of the JIBS Scopus Enhancement User Group, a group comprised of library staff of all descriptions from varying institutions all over the UK. Bolton has been a member for a very long time, and we were chosen to be on this group due to our strong emphasis on teaching, which sets us apart from other members, whose primary institutional function may be research, for example. The Scopus Enhancement User Group meets to discuss Scopus, a very important resource to which we have access. Although the value of the group is clearly to discuss the resource with a range of other Scopus subscribers, this discussion takes place with Elsevier, providers of the Scopus database, who can inform of us as representatives of the HE community of developments in the short, medium and long term, and can listen to our views on the development of the resource.

It’s really important for resource providers to understand the way in which resources are used, what developments are valued and if there are any issues that may prevent the resource from being used successfully. Elsevier aren’t alone in their approach, and as a librarian, I welcome the opportunity to meet with providers and ensure that the resources you wish to use for your studies are delivering in the best way possible. From major content considerations such as the inclusion of electronic books within a database, for example, to relatively minor issues, such as the way in which a provider indicates subscribed-to content, it’s important that resource providers hear us, and that we make ourselves heard!

If you ever find that there’s something you don’t like about a resource – maybe you think a search box could be better placed, or you think there is an issue in the relevancy ranking of search results – then do let us know. We’ll always take your feedback to the providers; it really matters!


Scopus and ScienceDirect available again

June 9, 2015

Good news – the problems we were experiencing accessing Scopus and ScienceDirect have now been resolved and both resources are available again.

Continuing problems with Elsevier resources (ScienceDirect and Scopus)

June 9, 2015

Unfortunately, the problems we were experiencing with ScienceDirect and Scopus are on going, and currently neither resource is available. This problem is affecting most UK universities, and as yet, we don’t have any indication of when the problem might be resolved. Keep checking this blog for further updates. We apologies for any inconvenience caused.

Problems with access to ScienceDirect and Scopus

June 8, 2015

It would seem that we are experiencing problems accessing ScienceDirect and Scopus at the moment due to a system-wide outage that is affecting many customers. The problem is being worked on by the suppliers and it is hoped will be resolved as soon as possible. We apologise for any inconvenience caused.

Scopus download manager and Chrome

June 2, 2015

Scopus are reporting that there are issues with using the latest version of Chrome (version 42) and getting the Download Manager to work properly. While the providers of the database work to find a solution to this problem, they have put in place a workaround, which is detailed here.

Elsevier Publishing Campus

May 21, 2015

I’ve been made aware of a new resource from Elsevier this week called Elsevier Publishing Campus. Elsevier Publishing Campus is an online platform that offers free lectures, interactive training and professional advice for those wishing to get their research published. Each section of the platform – known as a Campus – deals with a different aspect, such as career planning, way to improve research, discussions on the latest trends in publishing and scholarly communication in general and how to network as a researcher. Elsevier Publishing Campus is free to use; simply register for an account. Access Elsevier Publishing Campus here.

And now Scopus is working again…

May 19, 2015

Continuing the good news theme, Scopus is now working as it should. If you do experience further difficulties, please don’t hesitate to get in touch.

Problems accessing Scopus/Science Direct

May 18, 2015

It would appear that we are experiencing problems accessing ScienceDirect at the moment: you may find that you get an error message. The problem has been reported, and it is hoped will be resolved as soon as possible, We apologise for any inconvenience caused.

No off-campus access to ScienceDirect

February 16, 2015

We are experiencing problems with off-campus access to ScienceDirect at the moment, meaning that there is currently no access to content (you can still search the site). The problem has been reported, and we apologise for any inconvenience caused.

Login issues with ScienceDirect

January 26, 2015

I think it’s safe to say that January 2015 has been one of the busier months for a while in terms of resource access issues…! This time, we seem to be experiencing issues with logging in with ScienceDirect. It has come to light that once you have logged in via the University of Bolton electronic resources login page, an additional screen can be seen which asks you to chose your institution. The screen that you will see looks like this:


sd 26.1.15It would appear that you can close the window and proceed as normal. It is not known when this appeared, but other universities have reported a similar issue, and have been in contact with the provide for further advice. So, in the meantime, if you see this box appear, just close the box by clicking on the cross in the top right-hand corner of this pop-up. Failing, that follow the link to “University of Bolton” until you are taken to the resource.

Apologies for this rather bizarre issue (it’s a new one for me, too!) and keep checking this blog for further news. If you have any difficulties in accessing electronic resources, don’t hesitate to get in touch with the Subject Help Desk, either by e-mail, by phone on 01204 903404 or in person.