Archive for the ‘Electronic journals’ Category

Royal College of Nursing Journals: access possible again

October 3, 2017

Some good news: access to Royal College of Nursing Journals has been restored. Just one thing to note: due to a technical issue, they are now listed separately on the A to Z list of electronic resources.

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Royal College of Nursing journals update

September 25, 2017

Oh for some better news… The problems we have been experiencing recently with access to Royal College of Nursing journals have yet to be resolved. The better news is that we think we know what the problem is, and we are currently trying to arrange alternative access. Please accept our apologies; we fully appreciate how frustrating this.

Continuing problems with Royal College of Nursing journals

September 21, 2017

Unfortunately, the problems we have been experiencing with accessing Royal College of Nursing journals is continuing. We are working to resolve this as quickly as possible and thank you for your patience. Apologies for the inconvenience.

ScienceDirect update (a small glimmer of hope…)

August 4, 2017

Finally some positive news on ScienceDirect. Although the problem with accessing PDFs has yet to be resolved, I have been supplied with a very simple interim measure that will allow you to download PDFs as you wish.

When you want to access a PDF article, instead of clicking on the PDF icon, right click on it and select open in new window. Et voila! Your PDF will then open. To quote a librarian at another university, “it’s weird, but it works”.

Problems with ScienceDirect are ongoing

August 4, 2017

Unfortunately, the UK-wide problems accessing PDFs from ScienceDirect are ongoing. The providers are working to resolve the issue, but at the moment, we cannot say when this resolution will be reached. Apologies for the inconvenience: we are as frustrated as you!

ScienceDirect access problems

August 3, 2017

We are currently experiencing problems accessing ScienceDirect which appear to be affecting all UK customers. We are not sure at the moment how long this will take to resolve and apologise for any inconvenience caused.

Back home with OUP Journals

February 21, 2017

The – frankly bizarre – problem we were having with OUP thinking we were in Estonia, and not the University of Bolton, as been resolved.

Hopefully no more e-resources tourism now…!

If you are trying to access articles from ScienceDirect, read on

February 21, 2017

It looks like we are still experiencing problems accessing articles from ScienceDirect via Discover@Bolton. However, it would appear that this problem is limited to accessing articles in this manner: ‘direct’ access to ScienceDirect articles (i.e. from the platform itself) appears to be working as normal.

ScienceDirect can be accessed from the A to Z list of resources.

I’m told that the providers of ScienceDirect will be releasing an update at some point today which will fix the issues we have been having. Apologies for the inconvenience: everyone who is trying to access ScienceDirect is experiencing the same problem.

Wiley Online Library seems to be working again

February 17, 2017

It looks like Wiley Online Library is working as it should now and you should be able to read and download journal articles to which we have access again. As ever, if you do have any issues accessing journal articles, don’t hesitate to contact Subject Help.

Yet another problematic resource: Wiley journals

February 13, 2017

So far I am not a fan of this week. As well as everything else, we appear to be having problems with Wiley journals at the moment, specifically the Journal of Advanced Nursing. We are working with the publisher to resolve the issue as soon as we can and hope to restore normal access as soon as possible.