Archive for the ‘Discover@Bolton’ Category

An Eresource Advent: Day 1

December 1, 2017

Today is December 1st, so today marks the start of our Eresource Advent.

I thought I’d start by including the resource we tend to recommend as a start: Discover@Bolton. Discover@Bolton is our academic search engine. You can search across the full text of the majority of our electronic resources, search for specific publication titles and use a few simple steps to refine your searches and get the material you need. One of the benefits of using Discover@Bolton is that you don’t really need to know the best database to use for your search: Discover@Bolton does the work for you. So for example, if you are doing a piece of research on use of technology in the classroom, you can find research from IEEE Xplore, Ebsco Education and ProQuest Education journals with one search.

 

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Discover@Bolton working as normal

November 21, 2017

Thanks to the quick actions of the supplier, Discover@Bolton is now working as normal and you should be able to see search results again. What a relief that is: thousands of searches are done on Discover@Bolton every month.

It now means my test search of chocolate is now returning over 2 million results. We all have test searches, us librarians. Mine is often the very non-academic, non-scientific chocolate. I use a broad search term that can have many, many research connotations very deliberately to show just how simple it is in Discover@Bolton to refine results.

So, taking my search term, chocolate. 2,374,206 results. Good, right? No. Too many; nobody can glean useful information from that type of result. Ever the optimist, I think I probably need to look at my initial search, so I’ll change it to health benefits of chocolate. That’s better. 141,395. Still far too many. Since that is exactly the concept I’m looking for, I’ll turn that into a phrase: “health benefits of chocolate” (there are some…!). I know I want a journal article so I’ll pick full text online and journal article from the refinement options on the left-hand side. Bingo. 30 Over two million to 30 in four really simple steps. And now I can do my research into the health benefits of chocolate.

Right now if you’ll excuse me, I’m getting rather hungry…

Problems with Discover@Bolton

November 21, 2017

There are major problems with Discover@Bolton this morning: searches are returning zero results (even my usual ‘test search’ chocolate, which usually returns millions…). This is part of a widespread problem that appears to be affecting all customers, and is being looked at as a matte of urgency. Hopefully this will be resolved shortly.

Links that go bump in the night…

October 31, 2017

See what I did there? Anyway, moving on from my rather pathetic attempt to tie in a blog post with the spooky goings-on of 31st October, it looks like we have resolved the issue of multiple links to Ebook Central books from within Discover@Bolton. You should now only see one link which will hopefully make it much easier to access these books. If you do continue to experience difficulties then please let us know.

Seeing two ebook links in Discover@Bolton and one doesn’t seem to work? Read on!

October 24, 2017

We have come across an issue with linking to some ebooks from within Discover@Bolton. If when you are trying to access an ebook you see two links in the record, try both links. We have found that the top link in these cases seems to be producing an error message, whereas the bottom work seems to work. The good news – always looking on the positive side of course – is that we think we know what the problem is, and therefore a solution is being worked on. Apologies for the inconvenience.

Issues with accessing full-text via Discover@Bolton (but don’t panic; a workaround is available!)

October 16, 2017

We appear to be experiencing problems accessing full-text via Discover@Bolton, in that it would seem that at the moment, a few extra clicks are required to get to the full-text. We know this isn’t quite right and have reported the problem to the providers. However, we do have a workaround.

Once you have found an article you wish to access, make a note of the details (e.g. year/volume/number/pages etc.). Click on the link to the full-text. If you don’t get taken straight to the full-text, on the following screen, navigate to the year in which your desired article was published and find the correct article. You will then be able to access the article.

Apologies for the inconvenience. We know how frustrating it can be something doesn’t work as expected, and we are doing everything we can do resolve this issue. Keep checking this blog for further updates.

Scrolling beyond 200 results in Discover@Bolton

August 15, 2017

Some good news! You may have been aware in the past that it was not possible to access more results than the first 200 in Discover@Bolton, which was not only frustrating but utterly baffling. However, the providers of Discover@Bolton have released an update that means you can now scroll way beyond those first 200 results. This is a really good example of how providers take feedback from the user communities and turn them into positive developments.

Extra steps currently required to access some journals from Discover@Bolton

November 3, 2016

We’ve something of an usual problem with accessing some of our journals from Discover@Bolton at the moment: if you are confronted with a screen that looks like this:

frame-3-11-16

Do not panic!

Where you see “Open this content in a new window”, click on this link and you should then be taken to the article. We think we’ve identified the root of the problem – electronic resource management isn’t always an exact science! – and are working to resolve the issue as soon as we can. We apologise for any inconvenience caused.

Discover@Bolton working properly now!

October 14, 2016

The problems we were experiencing with Discover@Bolton yesterday have been resolved, and you should be able to access the service as normal. If you do encounter any further problems, don’t hesitate to get in touch!

Discover@Bolton: access restored but may be intermittent

October 13, 2016

The problems we were having with Discover@Bolton earlier this afternoon appear to have been partially resolved. However, you may find that access to the main search screen is very slow to load, or may not load at all. If this happens and you see what I’ve called the “Circle of Doom” this afternoon, try pressing F5 to refresh a couple of times.

This problem has been reported to the providers of Discover@Bolton and it’s hoped will be resolved as soon as possible.