Archive for the ‘Discover@Bolton’ Category

Issues with accessing full-text via Discover@Bolton (but don’t panic; a workaround is available!)

October 16, 2017

We appear to be experiencing problems accessing full-text via Discover@Bolton, in that it would seem that at the moment, a few extra clicks are required to get to the full-text. We know this isn’t quite right and have reported the problem to the providers. However, we do have a workaround.

Once you have found an article you wish to access, make a note of the details (e.g. year/volume/number/pages etc.). Click on the link to the full-text. If you don’t get taken straight to the full-text, on the following screen, navigate to the year in which your desired article was published and find the correct article. You will then be able to access the article.

Apologies for the inconvenience. We know how frustrating it can be something doesn’t work as expected, and we are doing everything we can do resolve this issue. Keep checking this blog for further updates.

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Scrolling beyond 200 results in Discover@Bolton

August 15, 2017

Some good news! You may have been aware in the past that it was not possible to access more results than the first 200 in Discover@Bolton, which was not only frustrating but utterly baffling. However, the providers of Discover@Bolton have released an update that means you can now scroll way beyond those first 200 results. This is a really good example of how providers take feedback from the user communities and turn them into positive developments.

Extra steps currently required to access some journals from Discover@Bolton

November 3, 2016

We’ve something of an usual problem with accessing some of our journals from Discover@Bolton at the moment: if you are confronted with a screen that looks like this:

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Do not panic!

Where you see “Open this content in a new window”, click on this link and you should then be taken to the article. We think we’ve identified the root of the problem – electronic resource management isn’t always an exact science! – and are working to resolve the issue as soon as we can. We apologise for any inconvenience caused.

Discover@Bolton working properly now!

October 14, 2016

The problems we were experiencing with Discover@Bolton yesterday have been resolved, and you should be able to access the service as normal. If you do encounter any further problems, don’t hesitate to get in touch!

Discover@Bolton: access restored but may be intermittent

October 13, 2016

The problems we were having with Discover@Bolton earlier this afternoon appear to have been partially resolved. However, you may find that access to the main search screen is very slow to load, or may not load at all. If this happens and you see what I’ve called the “Circle of Doom” this afternoon, try pressing F5 to refresh a couple of times.

This problem has been reported to the providers of Discover@Bolton and it’s hoped will be resolved as soon as possible.

Problems with Discover@Bolton

October 13, 2016

We seem to be having a few problems accessing Discover@Bolton at the moment. We are working to resolve the problem and aim to rectify it as soon as possible. In the meantime, our electronic resources are still working. If you are unsure of which the best resources for your subject are, take a look at the relevant Subject Guide and head to the Databases, journals and articles section.

So long, Discover@Bolton search box; hello button!

September 20, 2016

We tried, but we have been unable to resurrect the Discover@Bolton search box. So you’re not going crazy: it isn’t there anymore. Fear not, however! We have replaced it was a red button, and don’t forget you can also access from your Subject Guide. Happy discovering!

The curious case of the disappearing Discover@Bolton box

September 15, 2016

Happy new year! I welcome the start of the new academic year by presenting something of a mystery. Continuing students will be used to accessing our library search interface Discover@Bolton in a number of ways, including the search boxes that we have at various points on the library web pages. Due to a technical issue – one that we’re struggling to understand, let alone resolve, hence the mystery – sometimes our lovely search box just isn’t there! We’re working on a resolution. This problem seems restricted to Internet Explorer, and not all Internet Explorer users will find they have no box. Other browsers, for example, Chrome and Firefox, appear to be displaying the search box just fine.

However, the intermittent lack of search box is just that: a lack of search box. Discover@Bolton is working perfectly well, so remember that you can access it from our Subject Guides pages (more on this new development later!), the A to Z list of electronic resources and from within Reading Lists Online. You can also access it directly here.

Apologies for the inconvenience.

Rediscovering Discover@Bolton: interface changes news

August 30, 2016

Just when I thought we were having a quiet summer (what’s left of it, anyway!) along comesĀ a resource upgrade that I wasn’t quite expecting! If you use Discover@Bolton, you might notice that it’s looking a little different. The thing you’ll probably spot first is the red bar across the top of the screen: don’t worry, it doesn’t mean that anything is broken! The good news is that functionality has not been affected by this upgrade, so using Discover@Bolton to access a huge range of library electronic resources is just as good as it was – phew!

It’s hard to imagine, but it’s nearly a year since off-campus access to Discover@Bolton, a dream for such a long time due to string of complex technical challenges, became a reality. Since then, Discover@Bolton has become a vital library service: tens of thousands of searches are being done every month. I must admit I can get very animated when I’m talking about how Discover@Bolton is used so I won’t go on… Well, perhaps not today! Instead, I’ll point you in the direction of a conference paper on the topic that I presented at a conference back in May this year. Entitled Organic information literacy: supporting the developing researcher at the University of Bolton, I explored the impact of Discover@Bolton on our community. Worth a read if you want to know more about how we as information professionals continue to learn at the same time you do your academic work!

 

 

Drum roll… Scopus now included in Discover@Bolton!

April 18, 2016

At long last a “good news” story…

Scopus is now included in Discover@Bolton. Scopus is a very powerful database with a virtually unrivalled depth of indexing, and we’re delighted that it can now be accessed in this way. Happy searching!