Continuing problems with Royal College of Nursing journals

September 21, 2017 by

Unfortunately, the problems we have been experiencing with accessing Royal College of Nursing journals is continuing. We are working to resolve this as quickly as possible and thank you for your patience. Apologies for the inconvenience.

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Guest post: LEAP Online launch

September 21, 2017 by

To coincide with the start of the new academic year, we are pleased to bring you news of the launch of LEAP Online, which replaces BISSTO (Bolton Interactive Study Skills Tutorials Online). In this guest post, Subject Librarians Mary Barden and Dawn Grundy tell us more:

LEAP Online is now live! LEAP Online is designed to support academic and personal development. Each section contains information, videos and activities. You can earn digital badges by completing the assessments. Find out more and access LEAP Online here. If you need any advice on using LEAP Online, look out for the Guide in the Library or just ask a member of staff at the Help Desk.

For a short video on how to access LEAP Online, why you should use it and how to make the most of it, see here.

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Royal College of Nursing Journals

September 14, 2017 by

I had hoped this blog post would tell you all about the upgrade and improvements to the Royal College of Nursing Journals platform (RCNi). Unfortunately, that is not to be… Following this upgrade, there have been some technical problems beyond our control and the journals content on RCNi is unavailable. The publisher is working to resolve these issues – which are affecting all customers – but at the moment do not know when the problem is likely to be resolved.

Apologies for any inconvenience.

ProQuest ebooks – maintenance Saturday 26th August

August 23, 2017 by

ProQuest ebook platforms will undergo routine maintenance on Saturday, August 26, 2017 and be unavailable for about two hours from 6 p.m. to 8 p.m. This will affect Ebook Central and EBL, and those ebooks will not be available during that time. We apologize for the inconvenience.

 

Scrolling beyond 200 results in Discover@Bolton

August 15, 2017 by

Some good news! You may have been aware in the past that it was not possible to access more results than the first 200 in Discover@Bolton, which was not only frustrating but utterly baffling. However, the providers of Discover@Bolton have released an update that means you can now scroll way beyond those first 200 results. This is a really good example of how providers take feedback from the user communities and turn them into positive developments.

The mysterious case of the non-clickable Dawsonera links

August 10, 2017 by

We seem to be experiencing problems with the Dawsonera platform at the moment, in that anything that looks like you can click on to link elsewhere does not seem to be working! Suffice to say we’ve reported the problem and hope to have a resolution in place as soon as possible. Apologies for any inconvenience caused.

Ebook Central unavailable due to essential maintenance

August 8, 2017 by

On Saturday 12th August from 6.00 p.m. until 9.00 p.m. Ebook Central will be unavailable while essential maintenance is carried out by the provider.

One… Two… Three… ScienceDirect working as normal again

August 4, 2017 by

And just in time for the weekend! Very pleased to report that ScienceDirect is working normally and you be able to access PDF articles with no problems.

ScienceDirect update (a small glimmer of hope…)

August 4, 2017 by

Finally some positive news on ScienceDirect. Although the problem with accessing PDFs has yet to be resolved, I have been supplied with a very simple interim measure that will allow you to download PDFs as you wish.

When you want to access a PDF article, instead of clicking on the PDF icon, right click on it and select open in new window. Et voila! Your PDF will then open. To quote a librarian at another university, “it’s weird, but it works”.

Problems with ScienceDirect are ongoing

August 4, 2017 by

Unfortunately, the UK-wide problems accessing PDFs from ScienceDirect are ongoing. The providers are working to resolve the issue, but at the moment, we cannot say when this resolution will be reached. Apologies for the inconvenience: we are as frustrated as you!